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Title

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ERP Systems Analyst

Description

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We are looking for an ERP Systems Analyst to join our dynamic technology team. The ERP Systems Analyst will be responsible for analyzing, designing, implementing, and supporting Enterprise Resource Planning (ERP) systems within our organization. This role requires a deep understanding of business processes, technical expertise in ERP platforms, and the ability to bridge the gap between business needs and technical solutions. The ideal candidate will work closely with stakeholders across various departments to gather requirements, configure ERP modules, and ensure seamless integration with existing systems. Responsibilities include troubleshooting system issues, providing user training, and developing documentation to support system usage and best practices. The ERP Systems Analyst will also participate in project management activities, coordinate system upgrades, and collaborate with vendors to resolve technical challenges. Strong analytical skills, attention to detail, and excellent communication abilities are essential for success in this role. Candidates should have experience with leading ERP platforms such as SAP, Oracle, or Microsoft Dynamics, and possess a solid understanding of database management, data migration, and process automation. This position offers the opportunity to contribute to the continuous improvement of our business operations by leveraging technology to drive efficiency and innovation. If you are passionate about optimizing business processes through ERP solutions and enjoy working in a collaborative environment, we encourage you to apply.

Responsibilities

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  • Analyze business processes and requirements for ERP implementation.
  • Configure and customize ERP modules to meet organizational needs.
  • Provide technical support and troubleshooting for ERP systems.
  • Collaborate with stakeholders to gather and document requirements.
  • Develop and maintain system documentation and user manuals.
  • Coordinate ERP system upgrades and patches.
  • Train end-users on ERP functionalities and best practices.
  • Ensure data integrity and perform data migrations as needed.
  • Monitor system performance and recommend improvements.
  • Work with vendors to resolve technical issues.
  • Participate in project management and cross-functional teams.

Requirements

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  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Proven experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Experience with database management and data migration.
  • Ability to document processes and create user guides.
  • Project management experience is a plus.
  • Attention to detail and organizational skills.
  • Ability to work independently and in a team environment.
  • Knowledge of business process optimization.

Potential interview questions

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  • Which ERP platforms have you worked with previously?
  • Describe a challenging ERP implementation you managed.
  • How do you approach gathering requirements from stakeholders?
  • What steps do you take to ensure data integrity during migration?
  • How do you handle user training for new ERP modules?
  • Can you provide an example of troubleshooting a complex ERP issue?
  • What strategies do you use to stay updated on ERP trends?
  • How do you prioritize tasks during an ERP upgrade project?
  • Describe your experience with process automation in ERP systems.
  • How do you ensure effective communication between technical and non-technical teams?